Bio:

Vivian Pein is Chair of the Board of Directors of the Professional Association of Community and Social Media Managers (BVCM), as well as an author, lecturer and consultant. She has over seventeen years of professional experience as a community and social media manager. Her book „Social Media Manager“ is the standard work for the profession and will soon have company. She is committed to the professionalization and recognition of the digital professions and in her private life loves the sea, cheesecake and good conversations.